Bizzo Casino Privacy Policy 2026

Bizzo Casino is operated by Dama N.V., which acts as the controller of the personal data described here. This policy applies whenever you visit our site, create an account, deposit, play, withdraw or contact our team. It covers data we collect directly from you, data generated by your activity and data we receive from verification and payment partners. It does not cover third-party websites you may reach from ours; those organisations run their own privacy practices, and we encourage you to review them separately.

When you register, we ask for your email address, a password, your preferred currency, your name, date of birth and residential address. During verification we may request identity documents, proof of address and evidence of your payment method or source of funds. We also record gameplay history, deposits, withdrawals, bonus activity and messages you send to support. Technical data such as your IP address, device type, browser, language and approximate location is collected automatically when you use the site.

We use your details to create and manage your account, process payments, credit bonuses and deliver the games you choose. Verification data lets us confirm you are of legal age and that the account belongs to you. We also use information to detect fraud and bonus abuse, keep the platform secure, answer your questions, improve our product and meet our legal obligations. If you opt in, we use your contact details to send promotions, and you can withdraw that consent whenever you like.

We rely on several lawful grounds depending on the activity. Processing needed to run your account and pay out winnings is based on our contract with you. Age checks, identity verification, anti-money-laundering controls and record keeping are based on legal and regulatory obligations. Fraud prevention, security and service improvement rest on our legitimate interests, which we balance against your rights. Marketing messages and non-essential cookies rely on your consent, which you may revoke at any time without affecting your account.

We never sell your personal data. We share it only where necessary with payment processors and banks to handle deposits and withdrawals, identity verification providers to complete KYC checks, game studios and live dealer partners to deliver gameplay, and technology suppliers that host our systems or provide customer support tools. We may also disclose information to regulators, courts or law enforcement when required by law. Each partner is bound to use your data only for the purposes we specify and to protect it appropriately.

We keep personal data only as long as we need it for the purposes above. Account and transaction records are generally held for the duration of your relationship with us and for a further period afterwards, as required by anti-money-laundering and financial record-keeping rules. Verification documents are retained for the same compliance period. Marketing preferences are kept until you unsubscribe. When data is no longer needed, we delete it or anonymise it so it can no longer identify you.

Depending on where you live, you may have the right to access the personal data we hold about you, correct inaccuracies, request deletion, restrict or object to certain processing, and receive a portable copy of your information. You may also withdraw consent for marketing at any time using the unsubscribe option in our messages or your account settings. We may need to confirm your identity before acting on a request, and some data must be retained where the law requires it. If you are unhappy with our response, you may raise a complaint with your local data protection authority.

We protect your information with SSL encryption in transit, access controls that limit who on our team can view personal data, and monitoring designed to spot suspicious activity. KYC checks help ensure accounts are used only by their rightful owners. No online system is entirely risk-free, so we ask you to choose a strong, unique password, keep your login details private and contact us promptly if you suspect unauthorised access. We also provide responsible gambling tools, including self-exclusion, which you can use at any time.

We use cookies and similar technologies to keep you signed in, remember your language and currency, understand how the site is used and measure the effectiveness of our promotions. Some are essential for the site to function, while others are optional and only used with your consent. You can manage your choices through your browser or our cookie settings. For a full list of the cookies we use and what each one does, please see our dedicated cookie policy.

Privacy requests, including access, correction and deletion, should be directed to our Data Protection Officer through the support team, who will route your message to the right specialist; live chat is available around the clock. We may update this policy when our practices, services or legal duties change. Material updates will be flagged on the site or by email, and the revised version will carry the date of its release. Continuing to use your account after an update means you accept the revised policy.